Jobs

Become part of our growing team, and dedicate yourself to a life of quality products, stories, and experiences. If you think you belong at Best Made then drop us a line.

  • Inventory Manager
  • Production and Development Coordinator
  • Customer Experience Coordinator
  • Sales Associates
  • Summer Internship Program

Inventory Manager

Best Made is hiring an Inventory Manager to be responsible for inventory planning and purchasing for a select group of merchandise for the catalog and e-comm channels of business.  Forecasting sales demand $, gross margin $, units, sell through %, weeks of supply, combined with placing purchase orders with manufacturers are key functions. Analysis of historical data and working closely in a team environment with operations, designers, and production with the goal of thorough planning, accurately forecasting, ordering, tracking receipts and developing appropriate inventory flow of merchandise will be required.

The ideal candidate for this role will bring these qualities and experiences:
  • Strong analytical, mathematical and problem solving skills and proficiency with retail math.
  • Advanced Microsoft Excel skills.
  • Prior experience working with inventory and planning systems preferred.
  • Detail oriented with strong organizational and time management skills.
  • Ability to use sales financial data to make decisions and maximize profitability.
  • Ability to maintain effective working relationships with cross-functional teams.
  • Strong interpersonal skills including ability to negotiate effectively.
  • Ability to develop and present written reports and analyses.
  • Ability to work in team environment and develop the inventory organization as company grows. 
  • Bachelors degree in Business or equivalent experience in related discipline.
  • 5+ years in a forecasting, inventory management or planning role.

Responsibilities include but are not limited to:
  • Work closely with production, operations and merchandising to develop pre-season inventory level purchase plans, and in season projections down to SKU level for catalog and e-comm.
  • Finalize and communicate forecasts to vendors based in line with production calendar.
  • Issue purchase orders for merchandise based on item forecast and due date and approved purchasing budget.
  • Work closely with vendors to flow purchase orders and track deliveries.
  • Monitor sales to reorder, expedite, or cancel as necessary.
  • Create and maintain spreadsheets to report and analyze data.
  • Liaise with fulfillment center on receiving 
  • Coordinate with fulfillment center on QC inspections, communicating to resolution with vendors as any issues arise 
  • Communicate with retail locations to ensure proper allocation of inventory across sales locations

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact applicants with appropriate experience.

Production and Development Coordinator

As a production coordinator you will play an integral part in supporting the design and production teams by managing samples, ordering supplies, updating design files, coordinating timelines with partners, and communicating to fulfillment center.  You will work closely with cross-functional teams across design, production, marketing, operations and fulfillment center departments to help ensure product is produced on time and executed to our high standards.

The ideal candidate for this role will bring these qualities and experiences:
  • Detail oriented with strong organizational and time management skills
  • Ability to maintain effective working relationships with cross-functional teams
  • Ability to work on multiple projects simultaneously managing their timelines and balancing priorities
  • Proficient in Microsoft Office, Adobe Creative Suite, and Quickbooks
  • Associates or Bachelors degree in business or design preferred
  • Prior retail experience preferred 
  • 2+ years in hard or soft goods production or development strongly preferred
Responsibilities include but are not limited to:
  • Manage, organize, and track development and production samples by season and category
  • Manage material, trim, label, and packaging supplies tracking with factories, HQ, and warehouse\
  • Manage label and packaging supplies ordering for factories, HQ, and warehouse
  • Document all packaging collateral by item and communicate instructions to warehouse 
  • Support design and production teams with graphic design/artwork for design projects, branding, packaging, and tech packs as needed
  • Support design team with documenting all labels and packaging by product and type
  • Maintain project bill of materials to ensure accurately across vendors and projects
  • Support production team with duty rate inquiry and tracking
  • Manage vendor matrix grid to ensure accurate contacts, capabilities, lead times, closure dates, and annual dollar volume is captured and reviewed annually
  • Set up and maintain SKUs in Quickbooks
For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact applicants with appropriate experience.
Customer Experience Coordinator

Customer Experience Coordinator

Best Made is hiring for a coordinator with 1-3 years work experience to be the first point of contact for customers. They assume responsibility for executing and maintaining high standards for service and experience in every customer interaction. Best Made seeks to build lasting and meaningful relationships with our customers. We do this first by listening and understanding what the customer needs, being knowledgeable and creative with how we meet those needs, and making every interaction as personal as possible.

The ideal candidate for this role will bring these qualities and experiences:
  • A knowledge and love of the outdoors, apparel & gear 
  • Positive ‘Be Optimistic’ attitude
  • Hard working “no job to small’ attitude
  • Critical attention to detail
  • Excellent interpersonal skills, especially empathy
  • Excellent written, verbal, conversational, and improvisational communication skills
  • Able to work effectively with both on-site and off-site team members
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting
Responsibilities include but are not limited to:
  • Acts as ambassador and embodiment of the Best Made brand and spirit.
  • Exceed customer expectations by expediently responding to customer service issues and inquiries directly via email, telephone, social media, and in person, and coordinate with other departments for resolution when needed. 
  • Maintain a customer facing presence on the retail floor as needed, with an eye towards both successes and needed improvements.
  • Liaise with off-site warehouse and retail staff to fulfill customer requests and to resolve order inquiries or issues. 
  • Support on the development of customer facing educational materials for products and workshops.
  • Assist in the planning and implementation of workshops.
For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact applicants with appropriate experience.

Sales Associates

Best Made Company is seeking sales associates to work in our Tribeca shop. The ideal candidate for this role will bring these qualities and experiences:
  • A knowledge and love of the outdoors, apparel & gear 
  • Flexible schedule, ability to work consistent weekend shifts
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting
Responsibilities include but are not limited to:
  • Maintain the sales floor, the fitting room, and the cash wrap area
  • Provide product and brand information to customers
  • Approaching tasks with a "Can-do" mentality and entrepreneurial spirit
  • Ability to manage time and tasks effectively without supervision
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building long term relationships
  • Assist in Operational Tasks, including Visual Merchandising/Store Presentation
For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact associates with appropriate experience.

Summer Internship Program

As a Best Made intern, you will receive diverse experiences including time learning the business/administrative side of a growing company, hands-on development in our first NYC retail space, and ownership and presentation of a project (to be determined in the field of design, communications, marketing, production, retail, or customer experience). The internship is full-time, based in New York City and designed for interns who are interested in spending equal parts of summer in the retail shop and office. Interns must be available June 1, 2015 - August 31, 2015. 
Interns receive:
  • A Best Made American Felling Axe!
  • Stipend & metrocard
  • Weekly Staff lunch Training
  • Mentoring and workshops
  • If needed: college, work-study, or independent study credit 
For consideration, please email a combined Intern Application, PDF resume and cover letter by April 31, 2015 to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. 
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