Jobs

Become part of our growing team, and dedicate yourself to a life of quality products, stories, and experiences. If you think you belong at Best Made then drop us a line.

  • E-Commerce Manager 
  • Stock Associate 
  • Sales Associates

E-Commerce Manager 

Best Made Company is hiring for an E-Commerce Manager to support our growing team in New York City. This role will be focused on the daily management, analytics, and operations the BMC website. As a new position, this role will require determination, focus, and optimism.

The ideal candidate for this role will bring:
  • An uncanny knack for presenting and selling products online
  • Extroverted, hustling spirit. You are a miracle worker who can understand all of the puzzle pieces that go into producing and experiencing products 
  • An understanding of how to execute between creative/brand and analytics, operations, and business
  • 5+ years E-commerce experience, ideally working with an apparel/bag brand
  • The ability to translate analytics into action
  • Prior experience working with web, warehouse, and brick and mortar locations
  • Digital marketing best practices in customer acquisition, retention, and growth
  • A strong team work ethic with ability to manage multiple projects and problem solving
  • Can-do attitude 

Responsibilities include but are not limited to:
  • Project managing the role-out of new website
  • The ability to create quality brand content and experiences across all digital platforms (website, social media, blogs, etc.)
  • Constantly develop & test new ideas for our content, customer experience, navigation, content, performance and functionality
  • Weekly content audit; develop and execute new editorial content based on findings
  • Weekly Analytics tracking & reporting, set the benchmarks with our operations team and develop new ideas to reach our goals
  • On-going management of internet marketing, social media integration, and SEO for site
  • Maintain digital asset database
  • Develop an ongoing site and content strategy

Stock Associate 

The stock associate will assist the retail team on back of house operations to support the staff during increased traffic for the holiday season. In addition to maintaining a neat and orderly back stock and inventory area, he or she will also represent the company and our customer experience by managing inbound customer service by phone and email.
The ideal candidate for this role will bring these qualities and experiences:
  • High level of organization and neatness
  • Strong Communication Skills
  • A knowledge and love of the outdoors, apparel & gear
  • Flexible schedule, ability to work consistent weekend shifts
  • Ability to work in a team setting
  • Can-do attitude, task-management and follow-through
Responsibilities will include but are not limited to:
  • Inventory and Stock management
  • Processing phone orders
  • Track all store customer service inquiries (email & phone)
  • Oversee customer holds
  • Back in stock customer outreach
  • Receiving Shipments
  • Processing outgoing shipments
  • Gift wrapping store orders

Sales Associates

Best Made Company is seeking sales associates to work in our Tribeca shop. The ideal candidate for this role will bring these qualities and experiences:
  • A knowledge and love of the outdoors, apparel & gear 
  • Flexible schedule, ability to work consistent weekend shifts
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting
Responsibilities include but are not limited to:
  • Maintain the sales floor, the fitting room, and the cash wrap area
  • Provide product and brand information to customers
  • Approaching tasks with a "Can-do" mentality and entrepreneurial spirit
  • Ability to manage time and tasks effectively without supervision
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building long term relationships
  • Assist in Operational Tasks, including Visual Merchandising/Store Presentation
For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact associates with appropriate experience.
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