We are a thriving team relentlessly committed to the pursuit of our “campfire” mission, and the design and manufacturing of superior quality goods. We pride ourselves on our hands-on knowledge of our product, and bestow our customers with unprecedented support. Our working environment is fast paced, supportive, and forward thinking, and a key trait in all team members is the desire for inspired work. Become part of this growing team, and dedicate yourself to a life of quality products, stories, and experiences. If you don't see your dream job never fear: reach out to us directly — we'd love to talk.

Community Experience Coordinator

Job Description

Best Made is hiring for a coordinator with 2-5 years work experience to be the first point of contact for customers. They assume responsibility for executing and maintaining high standards for service and experience in every customer interaction. Best Made seeks to build lasting and meaningful relationships with our customers. We do this first by listening and understanding what the customer needs, being knowledgeable and creative with how we meet those needs, and making every interaction as personal as possible.

The ideal candidate for this role will bring these qualities and experiences:

  • Acts as ambassador and embodiment of the Best Made brand and spirit.
  • Exceed customer expectations by expediently responding to customer service issues and inquiries directly via email, telephone, social media, and in person, and coordinate with other departments for resolution when needed.
  • Maintain a customer facing presence on the retail floor as needed, with an eye towards both successes and needed improvements.
  • Liaise with off-site warehouse and retail staff to fulfill customer requests and to resolve order inquiries or issues.
  • Support on the development of customer facing educational materials for products and workshops.
  • Assist in the planning and implementation of workshops.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact applicants with appropriate experience.

Required Skills

  • A knowledge and love of the outdoors, apparel & gear
  • Positive ‘Be Optimistic’ attitude
  • Hard working “no job too small" attitude
  • Critical attention to detail
  • Excellent interpersonal skills, especially empathy
  • Excellent written, verbal, conversational, and improvisational communication skills
  • Able to work effectively with both on-site and off-site team members
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting

Required Experience

  • 2-5 years work experience

Sales Associates

Job Description

Best Made Company is seeking sales associates to work in our Tribeca shop.

Responsibilities include but are not limited to:

  • Provide product and brand information to customers.
  • Approaching tasks with a "Can-do" mentality and entrepreneurial spirit.
  • Ability to manage time and tasks effectively without supervision.
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building long term relationships.
  • Assist in Operational Tasks, including Visual Merchandising/Store Presentation.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • A knowledge and love of the outdoors, apparel & gear.
  • Flexible schedule, ability to work consistent weekend shifts.
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting.

Required Experience

  • Previous retail experience preferred but not required

Best Made Internship Program

Job Description

As a Best Made intern, you will have a diverse and rewarding experience, which will include learning the business/administrative side of a growing company, hands-on development in our headquarters, retail space, and the ability to work across the departments of communications, marketing, production, retail, and customer experience. The internship is full-time for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience.

Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

Apply For This Position

For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

Required Skills

Required Experience

Product Development and Production Intern

Job Description

As a Best Made Product Development and Production intern, you will have a diverse and rewarding experience, which will include learning the design/product development/production side of a growing retail company, hands-on product development and production across apparel, home, and hardlines categories, and the ability to work with cross functional teams in communications, marketing, design, production, distribution, and retail. The internship is a part-time or full-time position for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience.

Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

Apply For This Position

For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

Required Skills

Required Experience