We are a thriving team relentlessly committed to the pursuit of our “campfire” mission, and the design and manufacturing of superior quality goods. We pride ourselves on our hands-on knowledge of our product, and bestow our customers with unprecedented support. Our working environment is fast paced, supportive, and forward thinking, and a key trait in all team members is the desire for inspired work. Become part of this growing team, and dedicate yourself to a life of quality products, stories, and experiences. If you don't see your dream job never fear: reach out to us directly we'd love to talk.

Community Manager

Job Description

Best Made is hiring for the role of Community Manager. The right candidate will be creatively aligned with the Best Made brand and ethos, and thus demonstrate an enthusiasm and ability to visually interpret the brand’s mission. Based in Brooklyn, this role will be filled by an individual with exceptional project management. organizational, and communications skills. This individual should have 3-5 years work experience focused in social marketing and brand development and will play a critical role in the company ensuring that all brand, customer, and product initiatives are leveraged across all content and social channels, including but not limited to, bestmadeco.com, Best Made Projects, Instagram, Facebook, Twitter, and Vimeo.

The Role:

  • Minimum 3-5 years industry experience
  • Interact with and build a brand experience for Best Made customers across all touch points
  • Manage annual content and social marketing budget and calendar
  • Create and execute strategies to grow Best Made’s social channel followers, brand recognition and traffic to bestmadeco.com
  • Manage, hire and develop a growing marketing team
  • Develop content including but not limited to photo essays, short films, and feature stories.
  • Organize, promote, and host workshops, events, and gatherings that catalyze the spread of the company’s mission
  • Oversee photography and film shoots, including sourcing location, crew, photographers, and videographers
  • Manage all social channels available, ensuring they are a balance of story telling, content, engagement and product
  • Be knowledgeable of emerging and relevant trends, applications, and tools in the social and digital space
  • Exceptional writing skills and ability to develop unique voice for brand
  • Contribute on a regular basis to the Best Made Projects blogs
  • Staffing management experience
  • Cross team project management
  • Ability to construct content calendar that is executed on time, on strategy, and on budget
  • Provide a portfolio that demonstrates an uncanny knack at branding copywriting
  • Able to bring relevant contacts in the industry to the table
  • Liaise with customer service

  • Apply For This Position

    For consideration, please email a combined PDF resume and cover letter to jobs@bestmadeco.com. Candidates must share a strong portfolio.

    Required Skills

  • A knowledge and love of the outdoors, apparel & gear
  • Positive ‘Be Optimistic’ attitude
  • Culturally aware
  • Hard working “no job too small’ attitude
  • Critical attention to detail
  • Excellent interpersonal skills
  • Ability to work on multiple projects under tight deadlines
  • Willingness to tackle projects out of your comfort zone
  • A passion and desire to engage the Best Made customer and build community

    In addition to the above skill sets the candidate must be ruthlessly optimistic, openminded, and creative in their problem solving abilities. Our approach is frequently atypical and embraces entrepreneurially minded individuals that can both work within and outside of systems.

  • Required Experience

    Customer Experience Coordinator / Manager

    Job Description

    Best Made is hiring for a coordinator with 2-5 years work experience to be the first point of contact for customers. They assume responsibility for executing and maintaining high standards for service and experience in every customer interaction. Best Made seeks to build lasting and meaningful relationships with our customers. We do this first by listening and understanding what the customer needs, being knowledgeable and creative with how we meet those needs, and making every interaction as personal as possible.

    The ideal candidate for this role will bring these qualities and experiences:

  • Acts as ambassador and embodiment of the Best Made brand and spirit.
  • Exceed customer expectations by expediently responding to customer service issues and inquiries directly via email, telephone, social media, and in person, and coordinate with other departments for resolution when needed.
  • Maintain a customer facing presence on the retail floor as needed, with an eye towards both successes and needed improvements.
  • Liaise with off-site warehouse and retail staff to fulfill customer requests and to resolve order inquiries or issues.
  • Support on the development of customer facing educational materials for products and workshops.
  • Assist in the planning and implementation of workshops.

  • Apply For This Position

    For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact applicants with appropriate experience.

    Required Skills

  • A knowledge and love of the outdoors, apparel & gear
  • Positive ‘Be Optimistic’ attitude
  • Hard working “no job too small" attitude
  • Critical attention to detail
  • Excellent interpersonal skills, especially empathy
  • Excellent written, verbal, conversational, and improvisational communication skills
  • Able to work effectively with both on-site and off-site team members
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting

  • Required Experience

    Sales Associates

    Job Description

    Best Made Company is seeking sales associates to work in our Tribeca shop.

    Responsibilities include but are not limited to:

  • Provide product and brand information to customers.
  • Approaching tasks with a "Can-do" mentality and entrepreneurial spirit.
  • Ability to manage time and tasks effectively without supervision.
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building long term relationships.
  • Assist in Operational Tasks, including Visual Merchandising/Store Presentation.

  • Apply For This Position

    For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not call our retail location for hiring related questions. We will directly contact associates with appropriate experience.

    Required Skills

  • A knowledge and love of the outdoors, apparel & gear.
  • Flexible schedule, ability to work consistent weekend shifts.
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting.

  • Required Experience

    Best Made Internship Program

    Job Description

    As a Best Made intern, you will have a diverse and rewarding experience, which will include learning the business/administrative side of a growing company, hands-on development in our headquarters, retail space, and the ability to work across the departments of communications, marketing, production, retail, and customer experience. The internship is full-time for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience.

    Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

  • Apply For This Position

    For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

    Required Skills

    Required Experience