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We are a thriving team relentlessly committed to the pursuit of our “campfire” mission, and the design and manufacturing of superior quality goods. We pride ourselves on our hands-on knowledge of our product, and bestow our customers with unprecedented support. Our working environment is fast paced, supportive, and forward thinking, and a key trait in all team members is the desire for inspired work. Become part of this growing team, and dedicate yourself to a life of quality products, stories, and experiences. If you don't see your dream job never fear: reach out to us directly — we'd love to talk.

Director of Merchandising (DMM)

Job Description

Best Made Co. is seeking a Director-level Merchandising leader to join us on our journey. The Director of Merchandising will lead a growing team of Merchants to define Best Made’s seasonal
assortment strategies for both Soft and Hard goods, influence key marketing strategies, and own the open-to-buy and seasonal investment process.

We are seeking a highly collaborative leader with a track record of building effective teams and driving both topline revenue growth, gross margin and highly marketable product capsules. The ideal candidate is passionate about Best Made’s brand, is dedicated to product quality and has diverse category experience, ideally including menswear, outdoor/lifestyle apparel and home goods. This candidate must thrive in a start-up environment, be a self-starter and have the desire to create new businesses from the ground up. The Director of Merchandising will report directly to the Chief Merchandising Officer.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

Assortment Strategy & Product Development
• Build and maintain long range category management
strategies for Hard Good and Soft Goods based on identified
key competitors.
• Work with team of merchants to define seasonal product
strategies that will deliver on both business and brand
objectives.
• Partner with cross-functional team of designers and
sourcing/production partners to manage development of product
line – lead team efforts to problem solve against delivery or
costing concerns.
• Pricing Strategy and Assortment Breadth
• Build and maintain robust competitive pricing
benchmarks for key product categories
• Establish industry-right pricing mix between categories
• Optimize Assortment Breadth through ongoing style/cc
productivity analysis
• Create and execute strategy to deliver high-impact, pinnacle
products that drive brand awareness - including brand-right
collaborations, exclusive 3 rd party, limited editions, etc.
• Work with Planning & Marketing to manage brand-right
liquidation strategies (ie. clearance and promotions, pricing
recommendations, markdowns)
Marketing Interface
• Work with Marketing to ensure thoughtful integration of
consumer insights into merchandising strategies, including
customer-segment specific product and pricing strategies.
• Define a best-in- class product knowledge process and own
the product education for Marketing, retail stores, and Customer
Experience teams.
• Own Best Made’s Catalog Pagination and Space Plan
Strategy
• Own the Site Merchandising Strategy and help to refine an
effective site proofing process (product recommendations for
sliders, banners, modules; category page merchandising,
taxonomy, PDP review)
Open-to- Buy Seasonal Investments
• Work closely with Planning to drive tops-down and bottoms-up
Seasonal Investment Strategies.
• With Planning partners, co-own monthly Open-to- Buy process,
ensuring inventory strategies align with product performance.
Identify in-season risks and opportunities.
• With merchant team, actively chase, cut, move inbound
receipts to capitalize in-season learnings and OTB constraints.
Leadership
• Manage and mentor growing Merchant team
• Act as strategy lead to Product Development cross-function
teams

Required Experience

• Minimum 10 years of relevant experience in the retail field. You also have experience
in a management role.
• Bachelor’s Degree
• Deep experience in e-commerce; experience driving results
across both e-comm and brick-and- mortar retail channels.
• Organized problem solver with strong project management
capability.
• Highly analytical, data-driven decision-maker
• Curious and customer-driven; attuned to brands, trends in our
space
• Adaptable and able to prioritize.
• Excellent written and verbal communication skills.

Senior Graphic Designer

Job Description

Best Made Co. is seeking a Senior Graphic Designer to assist in the creation and design of compelling, thoughtful content. Best Made Co. is on a mission to inspire its customers with extraordinary storytelling within its stores, catalog and website.

Responsibilities Include:

  • Working closely with the Founder and the VP of Brand Creative, create unique design and visual content for marketing campaigns to be executed across all of our business platforms.
  • Create branded graphics for product, packaging and other brand collateral.
  • Develop compelling and thoughtful layouts for email campaigns and other digital assets that support both the beauty of our product and the story of our brand.
  • Support rich storytelling and lifestyle through dynamic editorial design for both digital and printed platforms.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • You are a designer with a strong visual and typographic sensibility.
  • Proficiency in InDesign, Illustrator, and Photoshop and other design software.
  • You are extremely detail-oriented with strong project / time management skills.
  • You are comfortable with an accelerated workflow, with ambiguous challenges that require an intuitive response, and disciplined and structured execution.
  • You have excellent written and verbal communication skills.
  • A love for that magical place where utility and style intersect.

Required Experience

  • You have at least 7-8 years of graphic design experience working either in-house, at an agency or for an established studio.
  • You have plenty of experience designing not only for print and retail catalog projects but also e-commerce and digital content.

E-Commerce Product Manager

Job Description

Best Made is seeking a Product Manager to lead and project manage our development road map and assist with site updates, strategy, and content. Reporting to the Senior Director of Growth Marketing, the Product Manager will be focused on enabling and supporting customer acquisition and retention efforts through the Best Made website and across the Growth Marketing team, while also ensuring core stability and functionality of our systems. Our mission over the next year is to build platforms that support scalable growth, with a scrappy team, and in a way that creates a delightful customer experience, drives revenue, and supports brand differentiation and growth.
This is a high-visibility role at a fast-growing, innovative brand that is the right fit for someone who can understand the end-to-end implications of feature development and who has superior collaboration skills across a wide variety of cross-functional partners and working styles. The role requires someone who is equally comfortable serving as a customer champion, a high-level strategist, a day-to-day project manager, and a coach/collaborator to partners who may be new to agile product development processes. The person in this role is equally adept at prioritizing and addressing bug fixes, diving into acceptance and testing criteria, as well as strategizing solutions for 6 months to a year from now.
The candidate will work closely with developers, UX designers, and Site Content and Merchandise managers to ensure that our solutions are a good fit for the right market and brand opportunity and support continuous testing and learning of features. You'll also help identify, evaluate, and/or establish key partnerships externally and internally to drive solution expansion as needed.
The ideal candidate is a master of prioritization and cross-functional collaboration, with strong communication and project management skills, a keen sense for end-to-end implications of developments, and a proven track record of getting things done. The ideal candidate is comfortable with data-driven decision making and is also comfortable translating data-driven recommendations for creative, customer or brand focused thinkers. He/she is able to influence and lead partners even when not in a position of direct authority, and loves to think big.

Responsibilities Include:

  • Collaborate with Developer and Design teams to identify feature requirements, testing and acceptance criteria, and create a development roadmap.
  • Manage backlog of feature requirements, prioritizing features and communicating prioritization and timelines persuasively across teams and stakeholders.
  • Develop customer-first oriented growth strategies and serves as a customer champion.
  • Collaborate closely with Senior Marketing Manager, Site Content & Merchandising, to ensure the site has capabilities required to support brand and content initiatives as well as merchandising testing and learning.
  • Support Planning, Merchandise, Service, and Store Retail in meeting business goals and needs, balancing internal business needs with technologies and customer needs and experience.
  • Analyze test and site data to identify key customer pain points and opportunities for refinement, new solutions, and growth.
  • Lead introduction of product development methodologies within the company and mentor/coach partners on processes and approaches.
  • Support project management initiatives as needed.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Excellent verbal and written communication skills.
  • An entrepreneurial mentality; willingness to roll up the sleeves and do whatever is necessary to meet goals, and a passion for keeping up with innovations and trends in digital marketing and e-commerce.
  • Keen analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases, attention to detail.
  • Strong bias for action; ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, dynamic environment.
  • Proven track record driving innovation on behalf of both enterprises and consumers with a keen ability to prioritize task and to communicate and explain prioritization to multiple stakeholders.

Required Experience

  • 5+ years of e-commerce product management.
  • Experience developing user stories and acceptance criteria and managing a backlog.
  • Excellent customer intuition; demonstrated success in creating innovative and user-friendly web services and customer-facing features.
  • Experience with both e-commerce and physical retail transactions.
  • Experience developing for mobile devices.
  • Experience with Netsuite, Shopify Plus, or Solidus.
  • Experience across both agile and waterfall development methods.

Supply Chain & E-Commerce Fulfillment Manager

Job Description

Best Made Co. is seeking a Supply Chain & E-Comm Fulfillment (Sr.) Manager to join our growing team.  This role will be responsible for leading the development, planning, and execution of our evolving supply chain, inventory and domestic/international fulfillment operation.
You will have oversight of and manage our 3rd party fulfillment center and transportation providers. You will be responsible for the execution and management of our domestic and international transportation, returns, exchanges, supporting technology, operational KPIs, cost management and company-wide inventory accuracy.

As we scale our global and domestic network of suppliers, retail locations and customers will continue to evolve - it is your responsibility to ensure we stay ahead of the curve, balancing the needs of our customers, stores, and operational expenses.
The ideal candidate for this role has a mixture of 3PL, direct-to-customer and small company experience with operational excellence, project management skills, and the curiosity and creativity to optimize in a fast-paced environment.

  • Oversee day-to-day 3PLs and logistics providers with the goal of providing best in class distribution services. Act as the key contact point between Best Made and our transportation partners
  • Working closely with our Production team, direct all movement of the finished garments supply chain (domestic and imports) from domestic and international manufacturers to distribution center(s) and on to all customer delivery points (eCommerce and retail)
  • Support all customization efforts managed and executed by our 3PL partner
  • Establish and analyze budgets to support business plans and improve service. Negotiate contracts as they relate to all distribution partners, freight relationships, etc.
  • Collaborate with Stores, Production, Finance, and IT teams to identify challenges and develop recommendations to support organization objectives through allocation, warehouse, and transportation processes
  • Identify, manage, and execute technology and process improvements across inbound, eCommerce and retail operations specific to inventory accuracy, visibility, service flexibility, and cost in support of improving the overall BMC operation and customer experience
  • Develop KPIs for evaluation of potential new service partners and improvements on current services
  • Perform cost benefit analysis for all areas of supply chain
  • Manage cross-functional teams to ensure alignment among distribution policies and procedures which incorporate company and third party services.
  • Provide best practices in an effort to continually improve performance measured by key metrics across all functional areas
  • Ensure company-wide visibility of product moving through the warehouse

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • You have experience working with a complex, global network of 3PLs and transportation providers
  • Domestic and international logistics I transportation expertise
  • E-Commerce fulfillment in a growing product-based company, apparel a plus
  • Strong project management skills
  • Exceptional Excel and analytical skills with a data-driven approach to measuring KPIs and success around customer speed and cost efficiency
  • Excellent interpersonal skills to interface with team and all levels of management
  • Bachelor's degree in engineering, supply chain management, math, or related field
  • Excellent verbal and written communication skills I MS Office Applications
  • CSCP or CPIM or similar certifications with proven track record of application a plus

Required Experience

  • 5 + years' experience in global apparel eCommerce distribution and operations, including hands-on experience in fulfillment operations
  • Bachelor's degree in engineering, supply chain management, math, or related field
  • Experience with different picking I packing I storage methods, WH management systems, inventory audits
  • You have experience working with a complex, global network of 3PLs and transportation providers

Strategy & Operations Project (Sr.) Manager

Job Description

Best Made seeks an experienced Project Manager to join its growing team in creating well developed program and projects. The ideal candidate for this newly created role should be comfortable in a high performance, fast paced, high-pressure collaborative environment. In addition, should have well-developed program and project management, quantitative analytical skills, superb written and verbal communication.

This position reports directly to CEO

Responsibilities Include:

  • Support and manage the strategic and tactical business planning annual process, implementation, and monitoring across the business
  • Lead, manage and/or support cross functional projects across technology, supply chain, production, planning, retail operations
  • Project management and initiate execution on all phases of assigned initiatives, working with appropriate business areas as necessary
  • Manage the communication of strategy and plan creation and execution
  • Ability to act as a point of contact between senior leadership, employees and other stakeholders
  • Support the coordination and preparation or materials for meetings/events chaired and/or attended by the Chief Executive Officer
  • Create written and graphical presentations for internal and external audiences.
  • Assist in planning and preparing for quarterly and monthly business area operating reviews with senior leadership team & the broader team
  • Review financial and sales reports and industry data on a periodic basis, prepare reports, trend analysis and executive summaries.
  • Participate in annual budget preparation.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • The individual must be flexible and have a comfort level with working in an often-ambiguous environment.
  • Self-starter with strong-problem solving skills. Being able to plan and organize with and through people is critical to success.
  • Extremely organized with unfailing attention to detail.
  • Extremely pro-active, anticipating needs and staying out ahead of them.
  • Ability to facilitate meetings and communicate results to project team and management; present to project sponsors and play a supporting role in presentation to higher levels of management.
  • Demonstrated ability in financial/quantitative data analysis.

Required Experience

  • Bachelor's Degree in Finance or related field.
  • 6+ years of experience in Consulting or Analytics
  • This is a fast-paced environment, which often requires the ability to manage multiple projects and priorities.
  • Success in the position is highly dependent on the individual’s mastery across 4 key competency dimensions: strategic, operating, interpersonal and technical.
  • Retail / Apparel experience a must
  • Startup / E-commerce experience a plus

Jr. Controller

Job Description

The Controller is responsible for leading the financial and operational accounting activities of Best Made. The position will ensure the accuracy and efficiency of the ongoing accounting process and the integrity of the monthly financial reporting of the brand. Along with these processes, the position is expected to represent the Accounting function when interacting with both internal and external business partners.

Lead the monthly financial close process for Best Made – deliver accurate financial results, including comprehensive analysis of key expense and balance sheet items.

This role can be based in Brooklyn, New York or in Emeryville, California.

Responsibilities Include:

  • Oversee ongoing operational accounting activities: Accounts Payable, Banking & Cash Management, Inventory Management, Audit and Tax compliance.
  • Manage BOLT accounting support team to ensure Month-End close process and transactional processes (e.g. AP/Disbursements) are executed timely and of the highest quality.
  • Manage ERP implementation requirements as it impacts financial management and reporting integrity. Work with implementation team and the BMC Team to ensure that the balance of best practice and efficiency are met during and post-implementation.
  • Own process of implementing and improving financial controls throughout the brand
  • Evaluate current processes and tools to drive efficiencies and value- add enhancements

Apply For This Position

For consideration, please send a resume, a portfolio, and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • People Management. Vendor Management (e.g. Tax and Audit Firms)
  • CPA required
  • Demonstrate strong financial accounting, analytical and problem- solving skills; strong working knowledge of GAAP and understanding of internal controls to ensure compliance with Sarbanes-Oxley
  • Strong interpersonal skills with demonstrated success in business partnering and ability to influence peers and senior management
  • Demonstrated team-building skills, customer service experience, and problem resolution skills
  • Demonstrated initiative, ability to drive and achieve results and goals with minimal direction
  • Excellent verbal and written communication skills with demonstrated presentation experience
  • Ability to handle multiple tasks and meet aggressive deadlines
  • Excellent interpersonal and communication skills with proven ability to interact with various management levels
  • Proven track record of implementing successful projects and related best practices, both technical and operational
  • Proven ability to interpret and synthesize data into intelligent business decisions and to clearly communicate complex ideas
  • Detail oriented with strong organizational skills

Required Experience

  • Bachelor’s Degree in Accounting. MBA not required but a plus.
  • 4-5 years of experience in Audit.
  • 1-3 years as an Operator in an Accounting role with a track record of growth and advancement.
  • Proven track record of implementing successful projects and related best practices, both technical and operational

Home & Hard Goods Production Development Manager

Job Description

As Best Made continues to rapidly grow we are seeking to hire a Home & Hard Goods Product Development Manager.

The Hard Goods PD Manager will be a hands-on partner with the hard goods cross functional teams to ensure all product development projects are executed per our specifications, costed to meet our margin goals and are shipped on time to meet our delivery dates. You will be working closely with and reporting directly to our VP of PD & Sourcing, working with operational and creative staff in addition to external factory partners.

We are seeking an individual who is hands-on, has excellent interpersonal and communication skills and thrives in an environment where they can influence and develop positive relationships at all levels of the organization, objectively meet difficult situations in a professional manner, with strong organizational and problem-solving skills. The right candidate will be curious, ruthlessly optimistic, open-minded, and creative in their problem solving abilities. Our approach is frequently atypical and embraces entrepreneurially minded individuals that can work both within and outside of systems.

Responsibilities Include:

  • Manage development & production of all Best Made product for home and hard goods categories.
  • Vendor sourcing and management of domestic and international parts across raw material and bulk manufacturing facilities.
  • Create and maintain development and production WIPS to ensure on time sample and bulk production deliveries.
  • Resourceful in solutions and understanding of brand concepts and ideas.
  • Costing projects to IMU requirements during development stages while offering cost/product options where applicable to ensure margin goals are achieved.
  • Manage vendor negotiations for product costs, payment terms, shipping methods, MOQs, etc.
  • Lead development on trim, hardware, label, and packaging development and purchasing.
  • Ability to product brainstorm and creatively problem solve.
  • Create and maintain development and production WIPS to ensure on time sample and bulk production deliveries.

Apply For This Position

For consideration, please send a resume, a portfolio, and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Manufacturing knowledge in development and production, trade regulations, testing protocols, product integrity, supply chain logistics, packaging and quality.
  • Strong grounding in working with a variety of materials (i.e.: metals, woods, plastics, glass, composites, leather , etc.)
  • Designs, implements and administers processes, forms and systems to ensure accurate and complete data.

Required Experience

  • 5+ years of experience and interest in multiple home and hard goods product categories (i.e.: kitchenware, tabletop, knives, storage and organization, tools, gifts, décor, stationary, etc.)
  • Experience working with multiple finishing techniques (i.e.: screen print, powder coating, enamel, debossing, etc.)

Brand Communications Manager

Job Description

Best Made Co. is looking for a quick thinking, brilliant communicator for a full time position as the Brand Communications Manager in our New York office. Reporting to the Sr. Director of Brand Marketing, the ideal candidate is a forward thinking, culturally connected manager of PR and Partnerships that drives brand awareness, engagement, and discovery of the Best Made Co. brand.

The Brand Communications Manager orchestrates brand communication plans and partnerships that build a strong emotional connection with consumers. The role requires diplomacy, collaboration and strong communication skills in liaising with other teams and external partners.

Responsibilities Include:

  • Support team in creating strategic communications plans grounded in Best Made Co.’s key brand priorities.
  • Effectively execute day-to-day media relations and PR programs with responsibility for generating press impressions.
  • Consistently deliver earned media impressions against predetermined program goals.
  • Create media materials and provide interview preparation that brings brand messaging to life.
  • Pitch and provide information to media and relevant influencers, cultivating strong relationships that expand into brand friendships.
  • Research, write, and distribute press releases/materials to targeted media to support product releases, partnerships and brand initiatives.
  • Assist in development of brand partnerships meant to increase awareness and support strategic initiatives.
  • Manage partnerships that acquire new customers, drive traffic to bestmadeco.com, and keeps the brand front and center in the consideration cycle for men’s apparel consumers.
  • Coordinate with multiple internal and external stakeholders to ensure alignment and best in class execution of partnerships, pr programs and brand initiatives.
  • Analyze, evaluate, and report out on incoming media coverage.
  • Maximize effectiveness of key campaigns, thinking strategically to gain the most relevant exposure across all channels.

Apply For This Position

For consideration, please send a resume, a portfolio, and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Can demonstrate outstanding written and verbal communication skills.
  • Is a self-starter who enjoys the challenge of working with limited resources.
  • Has exceptional organizational skills, attention to detail, and prioritization of deadlines.
  • Enthusiastic and self-motivated team player, with the ability to lead projects proactively.
  • Demonstrated ability in setting and achieving both short- and long-term priorities and goals.
  • Must be willing to travel locally and be based out of the retail store.

Required Experience

  • Has worked in a PR and/or brand communications related field for 2-4 years (agency or in-house).
  • BA/BS Degree required.

Social Media Manager

Job Description

Best Made is hiring for the role of Social Media Manager. The right candidate will be creatively aligned with the Best Made brand and ethos, and thus demonstrate an enthusiasm and ability to visually interpret the brand’s mission. Based in Brooklyn, this role will be filled by an individual with exceptional project management. organizational, and communications skills.

This individual will play a critical role in the company ensuring that all brand, customer, and product initiatives are leveraged across all content and social channels, including but not limited to: bestmadeco.com, Instagram, Facebook, Twitter, and Vimeo.

Responsibilities Include:

  • Interact with and build a brand experience for Best Made customers across all social media touch points
  • Architect and continuously evolve a social media strategy that drives brand affinity, engagement, reach, audience — and ultimately, conversion
  • Manage all social channels available, ensuring they are a balance of storytelling, content, engagement, and product
  • Serve as the social media advocate for the brand, ensuring social is thoughtfully factored into partnerships, events and campaigns
  • Work with Creative, Brand Marketing and Merchandising teams to help execute social-first partnerships with publishers, brands, and influencers
  • Create and develop content including but not limited to photo essays, short films, and feature stories
  • Promote workshops, events, and gatherings that catalyze the building of brand awareness and the company’s mission and foster community at retail
  • Be knowledgeable of emerging and relevant trends, applications, and tools in the social and digital space
  • Provide regular platform metrics and competitive analysis to evolve strategy and develop content recommendations
  • Oversee paid social to plan campaigns, set strategy and identify key targets for all Best Made brand and product initiatives
  • Liaise with cross function partners including: Creative, Brand Marketing, Growth Marketing, Merchandising, and Customer Experience

Apply For This Position

For consideration, please send a resume, a portfolio, and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • A knowledge and love of the outdoors, apparel & gear
  • Positive ‘Be Optimistic’ attitude
  • Hard working “no job too small’ attitude
  • Exceptional writing skills and ability to develop unique voice for brand
  • Strong visual expertise and photography skills preferred
  • Critical attention to detail
  • Excellent interpersonal skills
  • Ability to work on multiple projects under tight deadlines
  • Willingness to tackle projects out of your comfort zone
  • A passion and desire to engage the Best Made customer and build community In addition to the above skill sets the candidate must be ruthlessly optimistic, openminded, and creative in their problem solving abilities. Our approach is frequently atypical and embraces entrepreneurially minded individuals that can both work within and outside of systems

Required Experience

  • 3-5 years work experience focused in social marketing and brand development
  • Bachelor’s Degree

Copy Writer

Job Description

We are a brand that inspires and enables customers to get outside and embark on a life of meaningful experiences. Our origins are firmly embedded in design, and — be it the layout of our catalog or the layout of our store — we seek to constantly deliver compelling, and thoughtful brand experiences. We love to make things and, as a result, content – captivating stories of our product and our people, in the worlds where they live. We are currently seeking exceptional candidates to help craft and tell these stories. The candidate will be able to react and incorporate critical inputs from cross-functional teams and be able to work collaboratively.

Responsibilities Include:

  • Write and edit compelling product and marketing content including, but not limited to: product descriptions, emails, packaging copy.
  • Ensure that the brand message is expressed in a clear, consistent and elegant manner.
  • Write, edit and contribute to marketing efforts, attending planning meetings and carrying key messaging through to final draft; write and edit product and editorial copy for print.
  • Copy edit/proofread marketing copy: Correct copy for spelling, grammar and house style. Suggest line edits for clarity, readability, factual accuracy and fit.
  • Source writers and other contributors from which to draw brand content.
  • Stay informed about the state of the industry, maintaining awareness of competitors’ offerings and marketing efforts, both in stores and online.
  • Seek and source additional information as needed, resourcefully conducting research through public and in-house sources, including product databases.

Apply For This Position

For consideration, please send a resume, a portfolio, and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Strong strategic, conceptual skills and a good knowledge of the digital landscape.
  • Strong project/time management and multitasking abilities.
  • Ability to work independently as well as in cross-functional groups.
  • A vigilant eye for detail, and a clear vision for how you can apply yourself to this business. & Comfortable in an accelerated working environment, with ambiguous challenges that require an intuitive response, and disciplined and structured execution.

Required Experience

  • 5 + years of proven brand marketing experience and direct-to-consumer copywriting experience.
  • Bachelors and/or graduate degree in Communications, Marketing, Retail Management, English or a related field.

Los Angeles Field Marketing Manager

Job Description

The Field Marketing Manager is responsible for creating and implementing local marketing strategies focused on driving sales, building brand awareness, and ensuring successful store/market launches. Through innovative and authentic field marketing plans, and a deep understanding of the Best Made customer, this position will connect to local communities, deliver memorable Best Made experiences, and drive customer acquisition. We want a people-person who’s able to foster connections within the community, someone who truly understands Best Made.

Responsibilities:

  • Develop best-in-class strategies to connect local initiatives to the overall brand message, and ensure a consistent brand experience locally.
  • Execute a local marketing plan as an extension of national marketing plan, inclusive of events calendar, partnerships, influencer seeding, and budget.
  • Manage all communication between the store and Brand Marketing team.
  • Work with Best Made’s social, creative and brand teams to develop collateral, assets and toolkits to support local efforts and marketing needs.
  • Develop turnkey event and campaign solutions that can be scaled and utilized across a variety of locations or demographics.
  • Build short- and long-term grassroots marketing plans in partnership with our events and operations teams to drive traffic and sales.
  • Understand ROI of efforts; be able to measure success and develop a reporting structure for all online and offline efforts.
  • Identify and build relationships with local businesses, partnerships (i.e studios and stylists), and local influencers to drive authentic communications and community outreach.
  • Drive loyalty by connecting customers with our brand, both in and outside of our store.
  • Contribute to social media campaigns and find innovative ways to represent the Los Angeles market on our social platforms.

Apply For This Position

For consideration, please send a resume, a portfolio, and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Excellent time management and organizational skills
  • Understanding of general marketing, PR and communications
  • Enthusiastic and self-motivated team player, with the ability to lead projects proactively
  • Demonstrated ability in setting and achieving both short- and long-term priorities and goals

Must be willing to travel locally and be based out of the retail store

Required Experience

  • 4+ years of field marketing or public relations experience, in the retail industry
  • Bachelor's Degree

Sales and Inventory Accounting Manager

Job Description

Best Made is looking for a hands-on the Sales and Inventory Accounting Manager who will be spear-heading the Company’s inventory valuation and management & sales reporting processes across the company and within an ERP system. This role will be a key partner with the Product Development and Operations Teams to ensure inventory costs are accurate, assemblies are built properly, reserves are estimated and managed properly and inventory balances on the balance sheet is accurate and supportable. Additionally you will be performing a series of Gross Margin calculations to assist Management in understanding how the business is performing against a core set of its KPIs.

Inventory Responsibilities:

  •  Develop inventory analysis reports and analyzing variances
  • Assist in the improvement in internal controls related to inventory within and outside of ERP system.
  • Work with controller to adopt and apply the correct inventory valuation methodology.
  • Oversee coding and recording of inventory invoices (e.g supplier deposits, commercial invoices, freight and duties)
  • Manage the accounting aspects of inventory build and assembly process within ERP.
  • Prepare monthly Inventory Support Schedules/GL Account reconciliations for, but not limited to:
  • Supplier Deposits
  • Inventory by Stage (e.g. Raw Materials, WIP, Finished Goods)
  • Other Assets related to Inventory (e.g. Freight and Duty) if on Balance Sheet at month-end
  • Manage inventory excess and obsolescence reserve process
  • Oversee inventory adjustments process (e.g. cycle counts, physical inventory, scrap)
  • Be SME on all aspects of inventory within the ERP
  • Liaise between BMC and Accounting firm regarding accounting treatment for Margin and inventory related transactions.

Sales & Margin Responsibilities:

  • Ensure all sales entries are recorded timely and completely daily (if dynamic reporting is required post-ERP implementation) or at minimum monthly (pre-ERP implementation)
  • Develop Returns Reserve methodology and record monthly or quarterly entries
  • Ensure monthly actual returns are recorded timely.
  • Perform monthly Margin Analytics to for Management to support how Margin is trending against budget and/or forecast

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • A solid understanding of GAAP related to Inventory and Revenue.
  • Love for working cross-functionally.
  • Love for building systems where there are non or minimal systems today.
  • Proficient in MS Excel.

Required Experience

  • A minimum of 2-3 years of experience at a Big 4 OR Large Regional Accounting Firm.
  • A minimum of 1 year of experience in Industry post Accounting Firm in either the area of Inventory or Sales Accounting.
  • Bachelor’s Degree in Accounting.

New York Retail Store Manager

Job Description

Best Made is looking for a Store Manager who will lead our New York store team in financially growing our 36 White Street location as well as ensuring an exceptional customer experience. This role is meant to embrace an entrepreneurial spirit by driving sales goals, maintaining a budget, and building awareness of the Best Made brand and the local store.

You will also be responsible for developing and leading the retail team and work with your local Field Marketing Manager to drive community outreach and engagement.

Management & Leadership

  • Inspire employees so that each person contributes to the productivity of the store and to Best Made.
  • Hold regular team meetings to motivate and inform team.
  • Delegate work load appropriately and effectively.
  • Provide individualized coaching/development and counseling for all staff members, including performance evaluations.
  • Work closely with the Field Marketing Manager on programming and events calendar to drive store & brand awareness.

Customer Experience

  • Promote and monitor quality service among staff through training and by acting as a positive role model.
  • Build upon Best Made’s customer experience principles
  • Serve as a brand ambassador and educator of the brand and its products.

Financial Management

  • Partner with Finance & Leadership to review revenue, expense, and profit goals for store.
  • Ensure top and bottom line goals are met through appropriate planning and of staff, inventory, and expenses for short and long-term success.
  • Make staff aware of sales goals and lead them in achieving results.
  • Monitor loss prevention to protect the company’s inventory and assets.

Communication & Analytics

  • Provide regular reports and analyses on store, merchandise, and team performance, identifying trends, feedback, and opportunities for improvement.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Demonstrated ability to build effective teams and motivate employees.
  • Willingness to set and maintain high performance standards
  • Ability to give clear directions and set expectations for staff.
  • Understanding of basic retail concepts (gross margin, markdowns).
  • Knowledge of effective merchandise presentation standards.
  • Refined communication and interpersonal skills.
  • Exceptional customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong problem-solving skills.
  • Ability to handle difficult situations with tact and diplomacy.
  • Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies.
  • Ability to make sound business decisions.
  • Ability to work extended daily and weekend hours.

Required Experience

  • 5 or more years of retail management experience.

Merchandising Coordinator

Job Description

Best Made Co. is seeking a Merchandising Coordinator to support our Merchandising team in strategizing new products launches, facilitating product development alongside our Design and Product Development teams, working with Marketing teams to bring our product to life across all of our channels, assisting in competitive research and communicating product-related updates to cross-functional partners throughout the company. The role will report into the Merchandising Manager of Soft Goods (Apparel, Accessories & Bags) but will have the opportunity to interact with all Best Made Co. product categories. This role will be centrally responsible for the below tasks:

Support Product Line Creation:

  • Support Merchandising Managers in strategizing, assorting and launching new products
  • Build and maintain merchandising boards and line sheets for existing & future products including images and material information to help inform assortment and marketing decisions
  • Work with Product Development partners to ensure product development and delivery timelines are met and communicated cross-functionally
  • Oversee SKU set-up for new product
  • Maintain accurate and timely seasonal product data input into our systems
  • Assist with targeted consumer and competitive research via market shopping and relevant trade publications to contribute to line development and pricing strategy
  • Assist with 3rd Party product sourcing including vendor/collaborator outreach, opening new accounts and managing shipping logistics.

Driving Business:

  • Support both Soft Goods & Hard Goods Merchandising Managers in day-to-day management of the business including reading reports, recapping business performance, providing recommendations to drive success
  • Assist in preparing materials for key milestone presentations

Product Marketing & Product Knowledge:

  • Oversee sample process (including organization, display, and communication between the Product Development & Marketing teams
  • Coordinate product specs from Design and Product Development teams to Marketing teams to generate Marketing copy (for website, catalog, social media advertising, store signage, etc.)
  • Build and maintain Product Knowledge materials for Store, Customer Experience and Marketing teams
  • Assist in proofing product-related site and marketing copy

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Analytical and detail-oriented, capable of interpreting sales data quickly and efficiently
  • Strong appreciation for design and the outdoors with a high product taste level and thorough understanding of market and trends
  • A quick learner, eager to understand the nuances of Best Made’s business; a desire to dive deep into product/vendor research projects
  • An excellent communicator; ability to understand and communicate priorities in a clear and timely manner to a full-range of different partners across the organization
  • Comfort working with team members at various levels; ability to present to the executive team or cold-call a prospective source
  • A multi-tasker who knows how to prioritize, move quickly, and shift between different category needs

Required Experience

  • A merchandising assistant with 1-2 years experience in a specialty retailer

Customer Experience Coordinator

Job Description

The Customer Experience Coordinator works to support, inform and educate our customers. You will be the first point of contact and brand ambassador with our customers. Best Made seeks to build lasting and meaningful relationships with our customers through our support team. In this role, you will listen and understand what the customer needs, be knowledgeable and creative with how we meet those needs, and make every interaction as helpful, informative, and pleasant as possible.

  • Act as ambassador and embodiment of the Best Made brand.
  • Educate and empower customers to become experts on their Best Made gear.
  • Expediently respond to customer service issues and inquiries via email, telephone, social media, and in person.
  • Coordinates with other departments and team members for issue resolution.
  • Generates thoughtful and strategic insights regarding customer needs.
  • Proactively builds and enhances relationships with customers.
  • Continuously learn about company products and skills to support and enhance customer experience.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Passion for sharing knowledge with others.
  • Relentlessly optimistic attitude.
  • Ability to project manage through multiple priorities.
  • Knowledge and love of the outdoors, apparel & gear.
  • Strong work ethic and problem-solving skills with a desire to grow career through integrity and hard work.
  • Attention to detail.
  • Excellent written, verbal, conversational, and improvisational communication skills.
  • Outstanding teamwork abilities to ensure goals are accomplished.
  • Enthusiasm for life and the desire to share that passion with others.

Required Experience

Part-Time & Seasonal Sales Associates

Job Description

Best Made Company is seeking part-time & seasonal sales associates to work in our Tribeca shop.

Responsibilities include but are not limited to:

  • Provide product and brand information to customers.
  • Approaching tasks with a "Can-do" mentality and entrepreneurial spirit.
  • Ability to manage time and tasks effectively without supervision.
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building long term relationships.
  • Assist in Operational Tasks, including Visual Merchandising/Store Presentation.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • A knowledge and love of the outdoors, apparel & gear.
  • Flexible schedule, ability to work consistent weekend shifts.
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting.

Required Experience

  • Previous retail experience preferred but not required

Industrial Design and Product Development Internship

Job Description

As a Best Made Industrial Design and Product Development intern, you will have a diverse and rewarding experience in a fast-growing retail company. Working primarily in the Home and Hardgoods Department, you will have opportunities to assist with conceptualizing product designs, creating technical drawings and product mock-ups, sourcing materials and facilities, and presenting market research, across home, and hardlines categories. Working in a small, fast-paced company, you’ll have the flexibility to work with cross-functional teams across design, merchandising, production, marketing, logistics, distribution, and retail. Applicants should be confident using Illustrator, InDesign, and Photoshop. Strong rapid visualization and model making skills are required. The internship is a part-time or full-time position for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience. Portfolios, personal web sites, and past projects may be shared with your application.

Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

Apply For This Position

For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

Required Skills

Required Experience

Best Made Internship Program

Job Description

As a Best Made intern, you will have a diverse and rewarding experience, which will include learning the business/administrative side of a growing company, hands-on development in our headquarters, retail space, and the ability to work across the departments of communications, marketing, production, retail, and customer experience. The internship is full-time for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience.

Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

Apply For This Position

For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

Required Skills

Required Experience