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We are a thriving team relentlessly committed to the pursuit of our “campfire” mission, and the design and manufacturing of superior quality goods. We pride ourselves on our hands-on knowledge of our product, and bestow our customers with unprecedented support. Our working environment is fast paced, supportive, and forward thinking, and a key trait in all team members is the desire for inspired work. Become part of this growing team, and dedicate yourself to a life of quality products, stories, and experiences. If you don't see your dream job never fear: reach out to us directly — we'd love to talk.

Los Angeles Retail Store Associate

Job Description

Best Made Company is seeking sales associates to work in our Los Angeles retail store, opening November 2017. The role will begin training in advance of the opening and will report directly to the store manager. Hiring will be considered for both Full and Part-time roles.

Responsibilities include but are not limited to:

  • Manage time and tasks effectively without supervision, and provide solutions.
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building customer relationships.
  • Ensure seamless execution of the brand experience by leading the team to engage, develop and maintain relationships with all customers.
  • Lead by example and inspire the team to effectively uncover the customer's needs and present appropriate solutions.
  • Provide expert product and brand knowledge to support team development and customer awareness.
  • Communicate positively about the brand as both an employee and ambassador.
  • Diligently follow daily and weekly task lists.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • A knowledge and love of the outdoors, apparel & gear.
  • A passion for delivering world-class customer experiences and going above and beyond call.
  • Excellent people skills - a strong communicator, approachable and engaging.
  • Ability to demonstrate initiative.
  • Flexible schedule, ability to work consistent weekend shifts.
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.

Required Experience

  • Experience in a retail store.

Human Resources Director

Job Description

We are a brand that inspires and enables customers to get outside and embark on a life of meaningful experiences. We love to make things. We don’t just create beautiful product, but we also create content that tells captivating stories of our product. The world of Best Made is not possible however without the incredible people working to bring it to life. As we continue to rapidly grow we are seeking to hire a Director of Human Resources to identify, attract, and retain top talent to our team.

The Director of Human Resources will be a hands-on partner with the leadership team to implement and execute programs that drive employee recruitment, employee development and employee success. You will be an advocate for our company culture and our employees and will be responsible for managing compensation, benefits, recruiting, performance management, employee relations, safety and training. You will be working closely and reporting directly to our Chief Operating Officer, and working with operational and creative staff in addition to external contributors.

  • Provides hands-on human resources leadership to the organization that supports company culture and the employee experience. Works with top management to define human resources goals and objectives to implement.
  • Coordinates and handles all aspects of the recruitment and selection process including job description creation, sourcing, screening and interviewing.
  • Coordinates staff compensation activities; conducts job analysis, writes job descriptions, conducts salary surveys, reviews job classifications, administers compensation program.
  • Develops and administers employee benefits and safety program, including workers compensation.
  • Coordinates the development, revision and implementation of performance management tools and training. Monitors the performance management system; guides managers in people development.
  • Develops and implements staff training including; leadership training, new hire training and orientation, and on-going staff training and development.
  • Handles employee relations issues; provides coaching to employees and managers.
  • Works closely with top management to assess and reduce legal risk and liability. Ensures compliance with all aspects of employment law. Keeps abreast of current and new legislation impacting human resource practices and takes appropriate action to communicate changes to executive, management, and department staff.
  • Designs, implements and administers forms and systems to ensure accurate and complete employee data.

Best Made is a small company with big aspirations. The amazing product and stories we have brought to the market to-date is only possible through the tremendous efforts of our people. The team is a close-knit group of hard working and inspired individuals who bring their talent and passion to work everyday. We look to grow our team with individuals of similar enthusiasm and commitment.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

We are seeking an individual who is hands-on and has excellent interpersonal and communication skills. They need to thrive in an environment where they can influence and develop positive relationships at all levels of the organization, objectively meeting difficult situations in a professional manner. Strong organizational and problem-solving skills are a must.

Required Experience

Working generalist knowledge of multiple human resources disciplines, preferably in retail industry, including: recruiting, compensation, benefits, organizational development, employee relations, performance management, safety programs, and employment laws. Must have a passion for building culture and strong relationships with all levels within an organization. Resourceful problem solver, who is self-motivated and demonstrates commitment to improvement with a high degree of discretion.

IT Manager

Job Description

As Best Made continues to rapidly grow we are seeking to hire an IT Manager. The candidate is a service-oriented professional who enjoys helping people solve their day-to-day technical problems while developing, deploying and operating long-term solutions that benefit brand wide operations. This position has responsibility for overseeing administration of e-commerce infrastructure that includes a Spree front-end, Shopify POS and integration to finance and shipping systems. Critically, this role is scoped to include significant ownership of the specification and roll-out of new systems as we extend the reach and capabilities of Best Made Company’s operational systems, looking to improve inventory management, financial reporting and integrate modern front-end demand creation systems. Internal users run MacOS and Windows 10 laptops, with infrastructure our internal systems currently runs on Windows over Citrix and Linux on AWS. The most successful candidates will have significant experience overseeing a variety of projects from conception to finish as well as mastery of Windows and MacOS, and experience with Linux, e-commerce systems, and SMB financial reporting systems; experience with Amazon AWS is a plus.  When not supporting day-to-day operations, the candidate will help design strategies and policies to address existing and anticipated business and operational needs of Best Made Company.

  • Manage the ongoing development and deployment of Best Made’s e-commerce front-end and operational back-end systems.
  • Determine requirements and manage 3rd party development for e-commerce and ERP infrastructure.
  • Support hosting and operations partners in managing the e-commerce and ERP systems.
  • Purchase and deploy user laptops and backend servers.
  • Design and prepare quotes for large IT equipment purchases.
  • Respond to IT support requests from a centralized operations ticketing system.
  • Manage user accounts for Google Apps, Box, LastPass, and all other company provided services.
  • Administer VoIP phone system in the main office as well as remote sites.
  • Support office network in conjunction with our networking vendor.
  • Coordinate with facility ISPs to ensure internet uptime.
  • Administer centralized backup system for MacOS and Windows computers.
  • Develop strategic plans for new IT services in conjunction with the Director of Information Services.
  • Share 24/7 on-call responsibilities to respond to IT service outages.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Familiarity with internet-based voice systems.
  • Excellent investigative and problem solving skills.
  • Excellent program management skills.
  • Unshakable confidentiality when dealing with sensitive company information.
  • Customer service oriented attitude.

Required Experience

  • 7-10 years experience in a IT or Program Management role.
  • 3-5 year experience supporting Windows and MacOS computers.
  • 2-3 years experience supporting email and calendaring systems, preferably Google Apps.
  • 1-3 years experience with SMB financial systems (e.g. Quickbooks, Intacct, FinancialForce, Xero).
  • 1-3 years experience with systems transformation projects.

Hard Goods Inventory & Planning Manager

Job Description

As Best Made continues to rapidly grow, we are seeking to hire an Inventory and Planning Manager for its growing hard goods business. The position will be a hands-on partner working as a hub between the merchant, operations and marketing teams to ensure data accuracy to drive business and buying strategy. You will be working closely with and reporting directly to our Director of Inventory and Planning.

  • Work closely with production and operations to develop pre-season inventory level purchase plans by SKU for hard goods merchandising categories.
  • Develop and maintain hard goods ‘open to buy’ projections and reconciliations.
  • Issue standard daily, weekly, and monthly recap and projection reports.
  • Finalize and communicate forecasts to vendors based in line with production calendar.
  • Monitor sales to reorder, expedite, or cancel as necessary.
  • Create and maintain databases to report and analyze data.
  • Liaise with fulfillment center on receiving and quality control.
  • Coordinate with fulfillment center on QC inspections, communicating to resolution with production as any issues arise.
  • Develop initial product allocation with retail locations to ensure proper inventory across sales locations.
  • Ensure SKU level inventory data is updated correctly across systems.

Best Made is a small company with big aspirations. The amazing product and stories we have brought to the market to-date is only possible through the tremendous efforts of our people. The team is a close-knit group of hard working and inspired individuals who bring their talent and passion to work everyday. We look to grow our team with individuals of similar enthusiasm and commitment.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Exceptional Excel and database analytical skills.
  • Ability to read and interpret large data sets.
  • Strong cross functional communication skills to bind business groups together through accurate information.
  • Ability to understand and manage simultaneous priorities and request for ad hoc reports.
  • Drive to uncover data patterns to drive business logic and decision making.

Required Experience

  • 2+ years’ experience as a merchandising planner or analytics role
  • Thorough understanding of merchant and retail math.
  • Experience managing inventory for retail store allocations.
  • Experience working with distribution and fulfillment centers on vendor quality control.
  • Experience working with direct to consumer retail apparel.

Soft Goods Inventory & Planning Manager

Job Description

As Best Made continues to rapidly grow, we are seeking to hire an Inventory and Planning Manager for its growing soft goods business. The position will be a hands-on partner working as a hub between the merchant, operations and marketing teams to ensure data accuracy to drive business and buying strategy. You will be working closely with and reporting directly to our Director of Inventory and Planning.

  • Work closely with production and operations to develop pre-season inventory level purchase plans by SKU for soft goods merchandising categories.
  • Develop and maintain soft goods ‘open to buy’ projections and reconciliations.
  • Issue standard daily, weekly, and monthly recap and projection reports.
  • Finalize and communicate forecasts to vendors based in line with production calendar.
  • Monitor sales to reorder, expedite, or cancel as necessary.
  • Create and maintain databases to report and analyze data.
  • Liaise with fulfillment center on receiving and quality control.
  • Coordinate with fulfillment center on QC inspections, communicating to resolution with production as any issues arise.
  • Develop initial product allocation with retail locations to ensure proper inventory across sales locations.
  • Ensure SKU level inventory data is updated correctly across systems.

Best Made is a small company with big aspirations. The amazing product and stories we have brought to the market to-date is only possible through the tremendous efforts of our people. The team is a close-knit group of hard working and inspired individuals who bring their talent and passion to work everyday. We look to grow our team with individuals of similar enthusiasm and commitment.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Exceptional Excel and database analytical skills.
  • Ability to read and interpret large data sets.
  • Strong cross functional communication skills to bind business groups together through accurate information.
  • Ability to understand and manage simultaneous priorities and request for ad hoc reports.
  • Drive to uncover data patterns to drive business logic and decision making.

Required Experience

  • 2+ years’ experience as a merchandising planner or analytics role.
  • Thorough understanding of merchant and retail math.
  • Experience managing inventory for retail store allocations.
  • Experience working with distribution and fulfillment centers on vendor quality control.
  • Experience working with direct to consumer retail apparel.

Assistant Controller

Job Description

This Assistant Controller is responsible for leading the financial and operational accounting activities of Best Made. The position will ensure the accuracy and efficiency of the ongoing accounting process and the integrity of the monthly financial reporting of the brand. Along with these processes, the position is expected to represent the Accounting function when interacting with both internal and external business partners. The position will report directly to the Chief Financial Officer.

  • Lead the monthly financial close process for Best Made – deliver accurate financial results, including comprehensive analysis of key expense and balance sheet items
  • Oversee ongoing operational accounting activities: Accounts Payable, Banking & Cash Management, and Sales & Use Tax reporting and payments.
  • Complete bank reconciliations at regular intervals.
  • Own process of implementing and improving financial controls throughout the brand
  • Evaluate current processes and tools to drive efficiencies and value- add enhancements

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Bachelor’s Degree in Finance, Accounting, or related field and 5+ years of business experience in accounting, finance, or related field, demonstrating increasing levels of responsibility.
  • CPA required
  • Demonstrate strong financial accounting, analytical and problem- solving skills; strong working knowledge of GAAP and understanding of internal controls to ensure compliance with Sarbanes-Oxley
  • Strong interpersonal skills with demonstrated success in business partnering and ability to influence peers and senior management
  • Excellent verbal and written communication skills with demonstrated presentation experience
  • Ability to handle multiple tasks and meet aggressive deadlines
  • Excellent interpersonal and communication skills with proven ability to interact with various management levels
  • Detail oriented with strong organizational skills

Required Experience

  • Demonstrated team-building skills, customer service experience, and problem resolution skills Demonstrated initiative, ability to drive and achieve results and goals with minimal direction
  • Proven track record of implementing successful projects and related best practices, both technical and operational
  • Proven ability to interpret and synthesize data into intelligent business decisions and to clearly communicate complex ideas

Assistant Apparel Designer

Job Description

The Assistant Apparel Designer is responsible for supporting the design, research, and development of all apparel and soft goods design and will manage tech pack completion and accuracy. The successful candidate will have a love of quality, utility, durability and timeless style. They will be attuned to the importance of detail and nuance, alongside an ability to perform effectively in a fast-paced environment. They will respond to change and unexpected challenges with a sense of grace, curiosity, and enthusiasm. This role will report directly to the Vice President of Design.

  • Technical drawing, tech pack building, and template making for apparel styles.
  • Research new style concepts, vintage research, market place analysis, materials sourcing, trim development.
  • Partner with VP Design and Production teams to build tech packs for all factories.
  • Participate in all garment fittings.
  • Mock-up prototypes and work through all corrections on each garment sample.
  • Partner with Tech Design to ensure clear direction and goals are defined.
  • Organization and maintenance of sketch, fabric and trim libraries.
  • Coordinate design and development process with partner-teams throughout the organization.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Strong technical drawing ability in Illustrator, presentation ability with Photoshop, and publishing skill with InDesign.
  • Outstanding ability to build BOMs and concise, accurate TPs.
  • Strong organizational skills.
  • Strong work ethic and creative problem solving skills with a desire to grow career through integrity and hard work.
  • Excellent verbal and written communication and presentation skills.
  • Outstanding teamwork abilities to ensure goals are met.

Required Experience

  • 1-2 years of apparel design experience working in a fast-paced, professional environment.

Product Information Coordinator

Job Description

As Best Made continues to rapidly grow we are seeking to hire a Product Information Coordinator to support Best Made product assortments across apparel, accessories, carry, home, and hard-goods categories. The position will be a hands-on partner with the development and production managers, merchant managers, planning, and e-marketing teams to help ensure all product is set up correctly in internal systems and tools, maintained with accuracy, while keeping all cross functional partners up to date with data changes. You will be working closely with and reporting directly to our Director of Apparel Development and Production.

  • Organize and maintain product data in internal systems.
  • Set up and maintain internal item numbers for products and raw materials.
  • Document and maintain raw material vendors and details in materials database.
  • Set up and maintain raw material, packaging, and production SKUs in internal database and other tools.
  • Set up and maintain vendors in database and other tools.
  • Partner with production team to document and track raw material liabilities at total company level.
  • Support product team with data management for ad-hoc projects.
  • Identify opportunities for data accuracy improvements and present solution oriented recommendations.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Strong understanding in importance of data accuracy.
  • Interest in working with multiple product categories.
  • Enthusiasm for working in an evolving and growing team.
  • Passion for working in a team environment to collaboratively and creatively solve problems and overcome obstacles.
  • Ability to be flexible with teams, processes, and systems.
  • Excellent communication, organization, and prioritization skills.
  • Advanced experience in Microsoft Excel.
  • Understanding of Quick Books.

Required Experience

  • Experience working in a retail environment.
  • Bachelor degree preferred.

Customer Experience Coordinator

Job Description

The Customer Experience Coordinator works to support, inform and educate our customers. You will be the first point of contact and brand ambassador with our customers. Best Made seeks to build lasting and meaningful relationships with our customers through our support team. In this role, you will listen and understand what the customer needs, be knowledgeable and creative with how we meet those needs, and make every interaction as helpful, informative, and pleasant as possible.

  • Act as ambassador and embodiment of the Best Made brand.
  • Educate and empower customers to become experts on their Best Made gear.
  • Expediently respond to customer service issues and inquiries via email, telephone, social media, and in person.
  • Coordinates with other departments and team members for issue resolution.
  • Generates thoughtful and strategic insights regarding customer needs.
  • Proactively builds and enhances relationships with customers.
  • Continuously learn about company products and skills to support and enhance customer experience.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • Passion for sharing knowledge with others.
  • Relentlessly optimistic attitude.
  • Ability to project manage through multiple priorities.
  • Strong work ethic and problem-solving skills with a desire to grow career through integrity and hard work.
  • Attention to detail.
  • Excellent written, verbal, conversational, and improvisational communication skills.
  • Outstanding teamwork abilities to ensure goals are accomplished.
  • Enthusiasm for life and the desire to share that passion with others.

Required Experience

Sales Associates

Job Description

Best Made Company is seeking sales associates to work in our Tribeca shop.

Responsibilities include but are not limited to:

  • Provide product and brand information to customers.
  • Approaching tasks with a "Can-do" mentality and entrepreneurial spirit.
  • Ability to manage time and tasks effectively without supervision.
  • Approaches customer experience with a genuine spirit and attitude towards sharing quality information and service by building long term relationships.
  • Assist in Operational Tasks, including Visual Merchandising/Store Presentation.

Apply For This Position

For consideration, please send a resume and cover letter with your most recent work experience and unique qualification for Best Made to jobs@bestmadeco.com. Please do not reach out to our retail location or customer support for hiring related questions. We will directly contact associates with appropriate experience.

Required Skills

  • A knowledge and love of the outdoors, apparel & gear.
  • Flexible schedule, ability to work consistent weekend shifts.
  • Strong work ethic with a desire to grow career through integrity, hard work, and achieving results.
  • Ability to work in a team setting.

Required Experience

  • Previous retail experience preferred but not required

Industrial Design and Product Development Internship

Job Description

As a Best Made Industrial Design and Product Development intern, you will have a diverse and rewarding experience in a fast-growing retail company. Working primarily in the Home and Hardgoods Department, you will have opportunities to assist with conceptualizing product designs, creating technical drawings and product mock-ups, sourcing materials and facilities, and presenting market research, across home, and hardlines categories. Working in a small, fast-paced company, you’ll have the flexibility to work with cross-functional teams across design, merchandising, production, marketing, logistics, distribution, and retail. Applicants should be confident using Illustrator, InDesign, and Photoshop. Strong rapid visualization and model making skills are required. The internship is a part-time or full-time position for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience. Portfolios, personal web sites, and past projects may be shared with your application.

Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

Apply For This Position

For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

Required Skills

Required Experience

Best Made Internship Program

Job Description

As a Best Made intern, you will have a diverse and rewarding experience, which will include learning the business/administrative side of a growing company, hands-on development in our headquarters, retail space, and the ability to work across the departments of communications, marketing, production, retail, and customer experience. The internship is full-time for a period of three to four months, based in Brooklyn, and designed for those who are interested in a truly comprehensive business experience.

Interns receive:

  • A Best Made American Felling Axe!
  • Stipend & metrocard.
  • Mentoring and workshops.
  • If needed: college, work-study, or independent study credit.

Apply For This Position

For consideration, please email a combined Intern Application, PDF resume and cover letter to jobs@bestmadeco.com. Only applicants who submit the one PDF with all materials will be considered. Applications are accepted on a rolling basis, must be available for a minimum of 3 months.

Required Skills

Required Experience