We are dedicated to equipping customers with high quality products and dependable information they can use and pass down. We empower people to get outside, reconnect with their hands and nature, and in doing so, embark on a life of great adventure.

Information Collection, Use, and Sharing

We collect customer information in order to improve our services and catalog, and to offer personalized outreach. We respect your right to privacy. You may opt out of information collection at any point, and decide how your information is used. You may edit or remove any personal information collected in the process of standard business interactions. If you have any questions about our privacy policy or would like to adjust your personal information, you can always reach out to us at contact@bestmadeco.com or 646-708-7824.

Your personally identifiable information (name, address, email, phone) is collected through standard business proceedings (orders, customer interaction), marketing outreach (surveys, promotions, newsletter signup), and 3rd party marketing partners. We share your personally identifiable information only with select 3rd party partners, for our standard business proceedings or marketing functions.

Non-personal information (IP address, browser data, etc.) is collected automatically by our website service, and is used solely for analytical purposes. We use 3rd party services such as Google Analytics to collect and process data, to improve the quality of our website and outreach.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We may disclose customer information in the event of a merger, acquisition, or bankruptcy.

We reserve the right to disclose customer information as required by law.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by logging in to your account, or by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (such as name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you have questions regarding our privacy policy contact us at 888-708-7824.